We deliver, set up and take down for the lowest prices in the area

FAQs

Safety

Safety in Inflatable Operation


At All Star Jumpers Party Rentals, safety is our top priority. We have setup a quality control procedure to inspect every inflatable before it is used. 


We follow all major inflatable safety standards and are members of S.I.O.T.O. (Safe Inflatable Operators Training Organization).We area also certified inflatable safety operators that take the time to instruct renters and attendants on safety rules and procedures before, during, and after use. 

How are we safe? 

  • Follow all industry standards for inflatable safety
  • Member of rental safety organizations
  • Only carry new inflatables with latest safety features
  • Safety labels on all inflatable rides
  • We provide safe operation instructions for renters 

FAQs

Are bouncers / slides clean?  

 Yes. All inflatables Bouncers are thoroughly cleaned and sanitized after set up and pick up of bouncers. We are committed to making sure that your children have a clean, healthy, and safe environment in which to play. We also safety check all equipment before it goes out to our clients. This way, you are always guaranteed a unit that is safe, clean and in good working order. Our goal is the safety of the children.  


Do we need to supply any extra equipment?  

 No. We supply only what is needed to get the bouncers up and running. We have extension cords reaching up to 50 feet that will give us a wide area to work from.  


Can you set up an inflatable in parks / public places?  

 Yes, we can. A member of our staff is required to remain on site while our equipment is on public property in order to supervise the children. Adult supervision is always expected when events take place on private property. An additional fee will be charged if a generator needs to be provided to you. You will need to contact the park you’ve chosen to have the party at and ask for permission.


Does lessee need to provide power?  

 Yes, an outlet no more than 50 ft. away is needed. Generators are available upon request for an additional charge.  


How many children can fit in a bouncer?

13x13 =  Under 8 years old (8),   9-12 years old (6), & Teens (4)


What if the bouncer/slide is damaged during the party?  

 There will be no charge if equipment is damaged due to a defect in the unit. All equipment is inspected and tested during set up time. In the event unit is damaged due to negligence, Lessee shall pay Lessor the full fair market value of the unit.  

Cancellations & refunds?  

You can cancel anytime two days before the event date and you will be refunded your deposit in FULL. Cancel anytime less than 24 hours the deposit is not refundable due to the fact that there is not a big enough time frame to leave an opportunity for someone else to rent the unit out.  Refunds are fully returned in weather change , we like to communicate days in advance to make this decision together. There will be no refunds if situation is discussed and agreed to take that risk to make the delivery and set up if weather may effect conditions during event.


What should be done if it starts to rain?  

 Bouncers/ Slides should be deflated and blower moved out of the rain. You can inflate it again as soon as the rain stops. Caution is required when inflating equipment again, water is slippery. Equipment needs to be dried to assure safety.  


Will Lessee need to provide a hose and water for the slide?  

 Yes, you will need a hose long enough to reach the water slide from your water outlet.


What are the rules when using bouncers or water slides?  

 No shoes, no food, no drinks, no gum, no cigarettes, no silly string, no confetti, no sharp objects, no rough play, no flips, no hanging from nets, no jewelry, no toys, and no balls.  


Is it cheaper if we pickup the bouncer ourselves?  

 No. In fact, All Star Jumpers Party Rentals LLC does not allow pick ups. All of our drivers are trained as professional installers and are certified by All Star Jumpers Party Rental  to be the exclusive installer of our equipment. Our insurance requires that our installers do an onsite inspection as well. Where the safety of your children is concerned, we do not take any chances.  


Can you set up the inflatables anywhere?  

 The best option is to place the inflatables on top of grass which should be mowed 2 to 3 days before the event. Event location area must be flat and clear electric wires, water pipes, rocks or any other debris to ensure the safety of the bouncer and its riders. It is the customer's responsibility to clean area prior to set up. Inflatables need to be in an open area, far from trees, wires or any other thing that may cause tears, and personal property damage and about 20 feet high of space. You will need to add at least 4 feet around the perimeter, so approximately 17' x 17' for a 13' x 13' bouncer.  


Are there any cleaning fees?  

 There is no charge for cleaning.

Unless bouncers are found with trash particles such as silly string, gum, food, etc. There will be a $50.00 fee. Our staff will contact you immediately if there is a problem with the condition in which our equipment is returned to us.  

Deposits cash or card?

Only the deposit do we accept cash payments, but the rest of the amount has to be paid with a debit/credit card.  If we allow to accept a full payment in cash we must ask for a separate refundable deposit to cover maintenance or damages to our items/unit. 


Can I rent items without an inflatable?


Items like bubble machines, giant connect four or under 50$ can not be rented using our instant quote system. You must call in and speak to someone to set up the quote. These items are only to be picked up from our location and not delivered.
Why rent a bounce house?  

 Kids love bouncing on the inflatables because they are colorful, bigger than life toys. If they get a bounce house for a party or event, they will not run short of playmates, since all kids enjoy the fun-filled experience. Moreover, these healthy bouncers are available in different themes, styles, color and sizes that help to capture the imagination of the kids who adore playing in them. They are also available depending on the age groups that attend the special event. The common categories in bounce house inflatables are the basic ones, the combo units, the obstacle courses, slides and the sports/interactive ones. Overall, with an infinite assortment of fun activities, bounce houses are healthy and ideal for any event. So, no matter what, with bounce houses the kids at your party will surely have an enjoyable.

Private Policy

We guarantee that your Credit Card transactions are safe and secure. You do not have to be concerned. We also guarantee the safety of any information you provide us. Your safety and security are important to us.


BOUNCE HOUSE RENTALS IN AUGUSTA, INFLATABLES IN AUGUSTA,WATER SLIDES IN AUGUSTA


What will you do with my personal information?

We are very concerned about how other web sites use our personal information (name, e-mail address, preferences, etc.). The, owner of All Star Jumpers Party Rental is committed to your privacy. As a result, we will always make sure that any information you elect to provide us is kept confidential. We pledge that we will never provide that information to anyone else.

We only use your e-mail address and, any other information you elect to provide us, to better serve you and to keep you informed about changes in our site, party and rental ideas and suggestions, or new products and special pricing only available to our customers and newsletter members. You can rest assured that your information is safe with us. We look forward to serving you. 


Official Privacy Policy Statement:

This is the web site of www.allstarjumperspr.com

We can be reached via e-mail at info@allstarjumperspr.com or you can reach us by telephone at 706-305-9328

For each visitor to our Web page, our Web server does not collect information regarding your domain or e-mail address. We do not collect information on consumers who browse our web page. With respect to cookies: We use cookies to store visitors preferences, record session information.

If you supply us with your postal address or telephone numbers on-line during your order, you will only receive postal or telephone contact from us with information regarding orders you have placed on-line.


With respect to security:

We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The Federal Trade Commission by phone at 202-FTC-HELP (202-382-4357) or electronically at https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01.


Is it really safe for me to use my credit card?

Yes, it is. Shopping at www.allstarjumperspr.com is extremely safe. We guarantee you 100% safety when you use your credit card with us. You must be on our secure server software on a completely separate compartment of our system and your computer must accept cookies or you will be unable to order. That way we are able to guarantee your credit card purchase. You will never have to pay for any unauthorized charges made to your card as a result of shopping with us at www.allstarjumperspr.com


What makes it so safe?
1.) Technology is secure and stable: The software we use in the order compartment of our system (SSL) is the standard for this industry. All of the major browsers support it and promote how well it works at their web sites and in their software. The software takes the data that you provide and encrypts it in a special coding system that can only be interpreted by our system in our office. This system is actually safer than giving it out over the telephone or sending a fax.
2.) All the big guys are using the same software: Companies like Amazon.com, AT&T, Dell Computers, etc. are using the same software. They have millions of customers who safely shop without experiencing credit card fraud. Since we started, we have had thousands of customers order without any credit card fraud at all. You can feel comfortable that the same precautions taken at the big companies are being taken here to ensure your card's safety.


Still rather not use your card on the internet?


That's fine. You are welcome to print your order and fax it to us with your payment information. 



Or mail it to us at: All Star Jumpers Party Rental 443 Northrop Pl Grovetown, GA 30813


Remember to include your credit card information, check or money order in the envelope. (Just cut-n-paste this address into your word processor and make a label for your envelope.) Or call in your order to 706-305-9328


Credit Card Guarantee

Based on the Fair Credit Billing Act passed by the U.S. Congress, your bank is not allowed to hold you liable for more than $50.00 of fraudulent charges. If your bank should decide to exercise their right to hold you liable for that $50.00,  All Star Jumpers Party Rental  will reimburse you for that amount, up to the full $50.00. www.allstarjumperspr.com will only cover your liability if the unauthorized use of your credit card was caused by no fault of your own from purchases made with www.allstarjumperspr.com while using our SSL secure server. In the event that you suffer a loss due to unauthorized use of the credit card, according to law, you must notify your credit card company immediately based on the reporting rules and procedures which they have provided you. 

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